FAQ

Frequently Asked Questions (FAQ) – ImpressaB

1. Where are you based?
We’re proudly based in KwaZulu-Natal, South Africa, but we deliver nationwide! 🚚🇿🇦

2. What products do you sell?
We specialise in baby & toddler accessories, toys, and essentials, with stylish, affordable products for your Bundle of Joy.

3. Do you have a physical store?
Not yet – we’re an online store so that you can shop anytime, anywhere.

4. How can I place an order?
You can shop directly on our website www.impressab.com 

5. How much is the delivery?
The delivery is FREE and will be shown at checkout.

6. How long does delivery take?
Orders typically take 2-8 working days to process after payment confirmation, depending on your location.

7. Do you ship outside South Africa?
Currently, we deliver across South Africa. 

8. What payment methods do you accept?
We accept EFT, card payments, and mobile payments for your convenience.

9. Can I return or exchange a product?
Yes – items can be returned/exchanged within 7 days if unused, in original packaging, and in resellable condition.

10. How can I contact you?
You can DM us on social media, via Facebook, TikTok, Instagram, or email maborh@impressab.com.